Returns Portal

How it Works

Select the items to return

Get a refund confirmation

Send it back within 30 days

GUARANTEED FOR LIFE, EVEN IF YOUR PUP DESTROYS IT®


We stand behind our products and are proud to offer a lifetime warranty. If your pup successfully manages to break or destroy your gear, just mail it in—we’ll repair or replace whatever’s broken. Start your repair here.


If you don't love your gear when you first get it, you can return your items for a full refund up to 30 days after you get your gear. We know we're the only place you can get our products from, so it's okay to test them out and still send them back.

All items must be sent back within 10 days of starting your return. APC is not liable for items sent back without an RMA or outside of 10 days from starting your return. 

Although we have an incredibly lenient returns policy, there are a few rules we don't make exceptions for after the 30-day return period:


  • Collars are the only items that can be resized.
  • No color changes can be made unless the original color was discontinued.
  • All repairs must start with sending in your items first. 


If you have any issues, please contact us

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